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Active Listening Michael H. Hoppe

Active Listening

Michael H. Hoppe

Published
ISBN : 9781281001405
ebook
32 pages
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 About the Book 

Active listening is a person s willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflectingMoreActive listening is a person s willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.